Privacy Policy

Last updated: April 7, 2025

T & S Machines and Tools, Inc. ("T & S," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit tnsmachines.com (the "Site"), how we use it, and your choices regarding that information.

1. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use the Site.

Information You Provide

  • Contact form submissions. When you submit the contact form, we collect your name, company name, email address, phone number, and the content of your message.
  • Download gate form submissions. When you request access to technical documents or software, we collect your name, email address, company name, and equipment serial number.

Information Collected Automatically

  • Web server logs. Our servers automatically record information about your visit, including your IP address, browser type, referring URL, pages visited, and date and time of access. This information is used for security, troubleshooting, and aggregate traffic analysis.
  • Analytics data. We use Google Analytics to collect anonymized information about how visitors use the Site. This includes pages viewed, time spent on pages, general geographic location, and device type. Google Analytics uses cookies to collect this data. See Section 4 for more information.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, quotes requests, and contact form submissions.
  • Provide technical support and fulfill download requests for documentation or software.
  • Improve the Site's content, structure, and user experience based on aggregate analytics.
  • Send transactional communications related to your inquiry or request.
  • Comply with applicable laws and protect the rights and safety of T & S, our customers, and others.

We do not use your information for unsolicited marketing without your consent.

3. Information Sharing

T & S Machines and Tools, Inc. does not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

  • ProBal Dynamic Balancing. If your inquiry relates to dynamic balancing equipment, software, or services, your information may be shared with ProBal Dynamic Balancing so they can assist in responding to your request.
  • Service providers. We may share information with third-party service providers who assist us in operating the Site or conducting our business (such as email delivery services), subject to confidentiality agreements.
  • Legal requirements.We may disclose information when required by law or in response to valid legal process, or to protect the rights, property, or safety of T & S, our customers, or the public.

4. Cookies and Analytics

This Site uses cookies, which are small text files placed on your device by your browser. Cookies help us provide a better experience and understand how the Site is used.

We use Google Analytics to collect anonymized usage data. Google Analytics may set its own cookies to track your session and behavior across the Site. The data collected is aggregated and does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of some parts of the Site.

5. Data Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. The Site is served over HTTPS and form submissions are transmitted using encrypted connections.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.

6. Third-Party Links

This Site may contain links to third-party websites, including probaldynamicbalancing.com. These sites have their own privacy policies, and T & S Machines and Tools, Inc. is not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

7. Children's Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

8. Changes to This Policy

T & S Machines and Tools, Inc. may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the Site after any change constitutes your acceptance of the updated policy.

9. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

T & S Machines and Tools, Inc.
12 Whitleys Ridge Lane, Gainesville, TX 76240 USA
940-668-1002
info@tnsmachines.com